#HDIchat for Friday, April 21, 2017: How do you write great email to customers?

When:  Apr 21, 2017 from 1:00 PM to 2:00 PM (ET)
How you write affects people's opinions as much as what you write. This week, we're joined by Leslie O'Flahavan (@LeslieO), sharing some of the ideas from her Session 609 at HDI 2017 Conference & Expo.