#HDIchat for Friday, April 28, 2017: How do we get to Enterprise Service Management?

Friday, April 28, 2017, 1:00 PM - 2:00 PM (UTC-5:00) Eastern Time (US & Canada)

Enterprise Service Management involves more than just "doing IT service management in other business units." Analyst and writer Stephen Mann (@stephenmann) will join the chat to share his wisdom on the topic an preview his Session 810 at HDI 2017 Conference & Expo.