Roy Atkinson Defining DevOps has proven to be problematic: It isnt a framework like ITIL(r) or a standard like the HDI Support Center Standard. Now, DevOps is mentioned everywhere, and has become one of those buzzwords people hear a lot but may not fully understand. This presentation will explore:
A brief history of DevOps
Myths about DevOps
Why DevOps doesnt mean ITIL(r) is dead
How support can learn and benefit from DevOps
Roy Atkinson is HDIs senior ...