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PREVIOUS MEETING SLIDES: THE BOTTOM LINE OF SOFTWARE ASSET MANAGEMENT (SAM)

By Erica Hanna posted 08-20-2019
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Previous Meeting Slides: Cybersecurity Planning for the Modern Technology Landscape

By Erica Hanna posted 05-17-2019
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Previous Meeting Slides: Next Step Quality: 5 Steps To Increasing Service Desk Effectiveness

By Erica Hanna posted 04-18-2019
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Previous Meeting Slides: What’s New and Changing with ITIL 4

By Erica Hanna posted 02-22-2019
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PREVIOUS MEETING SLIDES: HDI CAPITAL AREA ONE DAY LEADERSHIP CONFERENCE & VENDOR EXPO 2018

By Erica Hanna posted 11-03-2018
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PREVIOUS MEETING SLIDES: A Simple Approach to Security

By Sandra Seroskie posted 08-21-2018
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DEADLINE IS SATURDAY: Last Chance to Submit Your HDI Service Management Awards Nomination!

By Sandra Seroskie posted 06-26-2018
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PREVIOUS MEETING: Annual Team Luncheon & Networking Cruise on the Potomac!

By Sandra Seroskie posted 06-16-2018
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PREVIOUS MEETING SLIDES: Be The Boss You Want To Work For!

By Sandra Seroskie posted 06-16-2018
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Achieving True Situational Awareness with the Service Knowledge Management System

By Sandra Seroskie posted 05-08-2018
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The HDI Training Experience, July 23-27 in Philadelphia, PA

By Sandra Seroskie posted 05-03-2018
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PREVIOUS MEETING SLIDES: HOW TO WIN THE WAR ON TALENT

By Sandra Seroskie posted 04-22-2018
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Please Help Us Achieve Premier Status: It's Just 4 Clicks!

By Sandra Seroskie posted 03-14-2018
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Don't Miss our March 16th Meeting and Learn How to Win the War on Talent

By Sandra Seroskie posted 03-13-2018
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Congratulations to Capital Area's Bryan Rhoades and LaTonya Morgan & the 2018 HDI industry award finalists!

By Sandra Seroskie posted 03-13-2018
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LAST CHANCE TO NOMINATE Your Help Desk Analysts and Desktop Support Technicians of the Year

By Sandra Seroskie posted 11-15-2017
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Deadline Extended to November 10th: Nominate your Rock Stars for Help Desk Analyst and Desktop Support Technician of the Year Awards!

By Sandra Seroskie posted 10-24-2017
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PREVIOUS MEETING SLIDES: HDI Capital Area One Day Leadership Conference & Vendor Expo 2017

By Sandra Seroskie posted 10-23-2017
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PREVIOUS MEETING SLIDES: Improving Service Management Through Process Integration

By Sandra Seroskie posted 08-23-2017
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PREVIOUS MEETING SLIDES: Establishing a Lasting Culture of Improvement within IT

By Sandra Seroskie posted 07-26-2017
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