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Ask Your Network LIVE: Desktop Support
Mar 29, 2019 from 1:00 PM to 2:00 PM (ET)
On March 29, we're hosting the first-ever Ask Your Network LIVE event, hosted by your HDI Connect Ambassadors! Join your fellow community members and discuss questions like:
How do you/your team balance projects against the daily ebb and flow of desktop support work?
How do you measure the efficiency of desktop support (team, processes, etc.) in your organization?
How do you define SLAs/OLAs for desktop support?
What metrics are you measuring/tracking for desktop support?
Which tools is your organization using to manage desktop support?
What training or professional development have you pursued in desktop support? What do you recommend?
How do you see your work life beyond desktop support? What’s your career trajectory/goals?
From 1-2 pm EDT, we'll chat in real-time on Connect -- hope to see you there!
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