Chapter Meeting

When:  Nov 9, 2017 from 4:30 PM to 7:00 PM (CT)
Associated with  Titletown

Do you have a Service Catalog, or need one?

We’ll discuss how proper categorization of your service catalog not only helps with logging tickets, but through proper reporting can help track and measure:

  • Services that are utilized the most (or least)
  • How many requests are being logged (and why)
  • Where do the requests most often come from
  • Service levels compared to the service level agreement

Through the efforts of the roundtable, we’ll be able to help each other see things in a different way, or start down the path of creating our own.

Location

Beefeaters Restaurant
2331 E Evergreen Drive
Appleton, 54913