HDI Ottawa Invites you to breafast Februaty 21!

When:  Feb 21, 2019 from 8:00 AM to 9:30 AM (ET)
Associated with  Ottawa

Breakfast EvenT

February 21, 2019


Learn about ITIL4:

·         Why the change?

·         Who was involved in the development of ITIL 4?

·         What are the high-level differences between ITIL v3 and ITIL 4

·         What is the new ITIL 4 certification scheme?

·         What about the existing v3 courses?

·         Which ITIL courses should I take and when?

·         What are the details around the ITIL 4 Foundation course?

·         When can we schedule the ITIL 4 Foundation course on our calendars?

·         When will translations of ITIL 4 be available?

Guest Speaker: Nasser El-Batal

Nasser is a seasoned professional with 28 years of experience in Enterprise IT Management Consulting and Coaching. Passionate about maturing IT organizations through introducing and implementing continuously improved, business enabling integrated Best Practices.

·         Consulting & Coaching Activities in the following practices:

o    Business Transformation through integration of best practices

o    Enterprise Architecture

o    IT Service Management

o    Agile, DevOps, Cobit

o    Organization readiness assessment

·         Best practices expertise in the following topics:

o    DevOps

o    Agile Scrum

o    Lean IT

o    TOGAF 9.1, 9.2

o    ITIL V2 SM /2011 Expert, ITIL 4

§  (including all Lifecycle and Capability certifications)

o    ISO/IEC 20000 Certified Consultant/Auditor & Accredited trainer

·         Procurement and Sourcing RFPs’ Consultant/Developer.

Glimpse of previous experiences: Gov of Canada (SSC, ESDC, DND, etc…), BC Government, Ontario Government, NASA, Boeing, IBM, Blue Cross, USDA, Danish Government, Banks, Universities, Insurance, Mining, Defense …

HDI Ottawa Chapter invites you to breakfast!


You cannot miss this event!


Network with peers and discover ITIL 4!


1545 Carling Ave.

Ottawa, ON K1Z 8P9

Suite 410


Bring a friend and have a chance to win a prize!

Reserve your spot today either through our HDI Ottawa Facebook page or by emailing



1545 Carling
1545 Carling Ave. Suite 410
Ottawa, ON K1Z 8P9