Best of Service Management World
If you missed attending Service Management World or if you did attend but could not attend all the sessions. In this session, Anthony, one of the Executive Advisors for the SMW event will give you highlights, insights and talk about what is next for the event and the SMW community. There are many innovative and timely sessions done by great thought leaders and executives in the industry that you will want to know more about for applying to your career and organizational outcomes. Don't miss this session ! You will also have the opportunity to talk to Anthony, one of the ITIL authors and examiners about anything ITSM.
Speaker Bio: For more than thirty years, Anthony Orr has worked in various IT strategy, managerial, consulting, executive advisory, marketing, and technical positions helping organizations in over 50 countries achieve their service management goals. He currently works at DXC Technologies as a Principal ITSM Executive Advisor. He also works as an IT industry investment advisor for corporations, investment firms and non-profits. He is the VP of Special Events for Houston HDI. Anthony is an IT Thought leader, an author of the ITIL v3 2011 publications and the ITIL MALC exam book, as well as a Sr. Examiner for the ITIL v2, v3 and Cyber-Resilience certification examinations. He has published numerous blogs, podcasts, videos, booklets, webinars, white papers and other articles on various subjects such as ITSM, ITIL, DevOps, Project Management, etc. Having lectured at universities around the world, Anthony is also a frequent speaker at ITSM local and global industry events.