Neil Gloudemans

User Support Specialist,
St. Norbert College

Contact Details

St. Norbert College

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Certified HDI-TSP


Experienced Service Desk Team Lead with a demonstrated history of working in the higher education technology support industry. Skilled in Mac OS, Windows, Android, and iOS. Strong information technology professional with a Bachelor of Arts (B.A.) focused in History, Psychology, Pre-Adolescent-Adolescent Education from St. Norbert College. Expert in Radical Customer Service.

HDI Certifications

HDI Technical Support Professional, 2016


  • Education

Job History

St. Norbert College
Service Desk Team Lead
De Pere, WI, United States
May 2017 - present

St. Norbert College
User Support Specialist
June 2013 - May 2017

Organization Type

  • Internal – Provides support for employees