19th Annual HDI Philly IT Leadership Conference & Awards Ceremony

When:  Dec 6, 2019 from 7:45 AM to 4:00 PM (ET)
Associated with  Philly
As we approach the end of 2019, HDI Philly is gearing up for our largest event ever, the 19th Annual IT Leadership Conference & Awards Ceremony, which will be held on December 6, 2019! In 2018, our Conference was attended by more than 250 practitioners including 25 sponsors representing some of the most significant companies in our industry.
Come to this year's conference to learn, network, and be inspired!
Top 10 Reasons to Attend:
1. Network, network, network!
2. Great nationally certified keynote speakers
3. Learn from industry leaders
4. Challenge yourself & be inspired!
5. Understand the challenges of others
6. Get help solving those nagging business issues
7. Expand your horizons
8. Get to know the HDI Philly local chapter
9. Win great door prizes!
10. Thanks to our wonderful sponsors it's incredibly affordable!

The HDI Philly IT Leadership Conference will feature 3 Keynote Speakers

Keynote Speaker: Deborah Monroe
Topic: If it Weren't for These Freaking People: A Deep Dive Into the Pool of Relationships

Abstract: Do you sometimes walk away from interactions with your boss, peers, or direct reports in disbelief that they can think and believe the things they're saying? Does that leave you questioning your own sanity? Are you left in a quandary as to how to approach the next conversation and create the outcome you seek? In this session, you will learn how to identify and use their own feelings to overcome conflict and influence outcomes in a simple and scientific way.

Speaker Biography: As President of Ignite Achievements International, Deborah works with all levels of Executive Leadership, Management and Individual Contributors to concentrate on integrating humans and process for a balanced working environment. Her aim is to build understanding and empathy creating a positive bottom line through employee and customer retention. Executive and Personal Life Coaching remains one of Deborah's areas of expertise, where her focus is helping people change patterns of behavior at home and in the workplace. Deborah is the author of Cutting Through To Success: Learning for the Leader Inside You! This publication is employed by executives and coaches around the world to improve performance and effectiveness as leaders. Through engaging storytelling, high energy and humor, Deborah is a sought after speaker and facilitator internationally. Deborah's Emotional Intelligence Program ranked in the top three core classes for Harley-Davidson Motor Company. As a Master EQ Practitioner she takes a physiological approach to Emotional Intelligence and all professional development providing understanding and insight into the depth of the driving emotion and needs that motivate each individual. Poignant moments created with humor realizing that we are, indeed, all the same...suffering from being human! Ms. Monroe's company has a unique approach to all professional development events with a catalog of over 40 classes, delivering classroom training since 1995 and virtual courses since 1999. She has been named outstanding speaker at DCI Government Conference Events in Washington DC and is an award-winning adult educator. She is a member in good standing with SHRM, ASTD, EQ Alliance, NAFE, The Institute of Positive Psychology, Harvard's Institute of Coaching and many others.
Keynote Speaker #2: Phil Gerbyshak

Topic: What's Your Weird? Personal Branding to Help You Sell More (Whether You're a Sales Professional or Not)

Abstract: A strong culture starts with YOU. Before anyone works for you, they're checking YOU out on social media. If you're invisible, or worse, if you are out of touch, you'll hire people who will be invisible and out of touch. Social media for isn't new - it's been around since the days of Usenet - we just didn't call it social media. But it's never been so public, so easy to use and such a powerful tool to share your personal brand and attract professionals that embody your culture. Learn how to better understand and embrace social media, and how can you use it to shed your cloak of invisibility and help manage your team, your career, and your professional image.

Key Session Takeaways:
1. How to brand yourself boldly and show off your personal "weirdness" or what makes you different from every other sales leader.
2. How to create personal connections and strong relationships with your ideal customer or prospect.
3. How to use a few simple apps to help you show off your weird while also positioning you as the employee of choice.

Speaker Biography: Phil Gerbyshak is an award winning speaker who has written 5 books and over 3000 articles in addition to teaching thousands of sales and non-sales professionals how to have more quality conversations and leverage LinkedIn to grow their business and their personal brand. He began his career in the Navy, delivering email - by hand - for the National Security Agency. He is a former VP of Information Technology who started using social media even before it was called social media. Phil's insights have been featured in the Wall Street Journal, USA Today, Daily Globe and Mail, Forbes, Inc., Entrepreneur, Investor's Business Daily, and countless other media outlets. Currently, he trains, coaches and consults with businesses on how to leverage sales, social media and technology to make their businesses more engaged and more profitable. Past and current clients include Morgan Stanley, UBS, Vector Solutions, CIBC, BNP Paribas and a cadre of others. When Phil is not teaching professionals, working with the latest new social media tools or technology gadgets, he's recording a new podcast episode or reading the latest business book to stay ahead of his competition.
Keynote Speaker #3: Nate Brown

Topic: Building a Customer Experience Movement

Abstract: Everyone is talking about Customer Experience (CX), but it can be awfully difficult to get started. Many attempt to turn CX into a short-term program or initiative. This way of thinking will generally lead to failure. CX is a moment...a long-term, gigantic, full-company culture change. When we approach CX with this mentality, the odds of success are exponentially higher. Customer Experience has the capacity to transform an organization from the inside out, and this session will help you to do it!

Learn how to connect the dots between the employee experience, the customer experience, and the operations of the business. It covers everything from change management, to CX best practices, to Voice of Customer, to developing a customer-centric culture. Come and join us if you are ready to be challenged and hungry to take your Customer Experience to the next level!"

Speaker Biography: Nate is the Co-founder of CX Accelerator, the world's best virtual community for experience professionals. While Customer Service is his primary expertise, Nate is able to leverage experience in professional services, marketing, and sales to connect dots and inspire change. From authoring and leading a Customer Experience program, to journey mapping, to building and managing a complex contact center, Nate is always learning new things and sharing with the community. Follow him on Twitter using handle @CustomerIsFirst or LinkedIn.


DoubleTree by Hilton Hotel Philadelphia - Valley Forge
301 West Dekalb Pike
King of Prussia, PA 19406