Service Transition in 2019; New Model of Help Desk Leadership

When:  Mar 27, 2019 from 12:00 PM to 4:00 PM (ET)
Associated with  Philly

Service Transition in 2019; New Model of Help Desk Leadership

Keynote: Service Transition in 2019, The New Model of Help Desk Leadership for New Services

About the Speaker:

Kevin Smith is responsible for the Service Management Business Unit, including all strategy, go to market and customer success activities for the growing portfolio of Ivanti Software Service Management applications.

Kevin has a deep understanding of the Service Management market, having previously been responsible for product management, product marketing and corporate marketing for all Ivanti Software product lines. Kevin brings over 25 years of technical, management, and executive leadership experience in technology and software businesses.

Prior to Ivanti Software, Kevin has held positions as Vice President of Solutions Management at Manugistics Inc., Vice President of Operations at Avyx Inc., as well as Flight Design Manager with NASA at the Johnson Space Center in Houston, Texas.

Kevin holds a Bachelor of Science in Chemical Engineering from Texas A&M University and a Master of Science in Computer Science from the University of Houston.


3/27 - Delaware Law School

5/22 - Stewart

Jun/Aug - Baseball Game

7/17 - Widener University

Oct - Golf Outing

10/23 - Liquid Hub

12/6 - Annual Leadership Conference


Delaware University Law School - Barristers Club
4601 Concord Pike
Wilmington, DE 19083