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Glossary
Chat

Also called text chat , live chat or web chat , a support channel through which customers are connected to analysts in real time and can use instant messages to communicate. #Technology #MultichannelSupport #Chat #SupportChannels

Added 05-31-2016
  Chat Multichannel Support Support Channels Technology

Glossary
Text Chat

See Chat. #MultichannelSupport #Chat #SupportChannels #SupportOperations

Added 01-13-2016
  Chat Multichannel Support Support Channels Support Operations

Glossary
Live Chat

See Chat #MultichannelSupport #Chat #SupportChannels

Added 01-07-2016
  Chat Multichannel Support Support Channels

Glossary
Web Chat

See Chat #Chat #MultichannelSupport #SupportChannels #Technology

Added 01-07-2016
  Chat Multichannel Support Support Channels Technology