Participating in activities based on connections to and relationships with other people. This term is most often used to refer to activities involving social media , but is not restricted to media-based activity. #Technology #Culture #People
A customer-oriented culture ; the objective of a service culture is customer satisfaction and servicing the customer to achieve their business objectives. #Staffing #CustomerExperience #CustomerSatisfaction #Culture #CustomerService #HumanResources #People #BusinessAlignment
A set of values that is shared by a group of people, including ideas, beliefs, and practices. Organizational culture is the set of values and norms shared by people within an organization. It is often considered to be the largest barrier to organizational change, and a challenge to change...
An experienced analyst or technician who is assigned to guide and teach novice agents through a combination of knowledge and experience sharing. #People #EmployeeSatisfaction #Culture #Coaching #ProfessionalDevelopment #EmployeeEngagement