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Glossary
International Standards Organization (ISO)

The international organization that develops standards and is best known for developing OSI, the Open Systems Interconnection reference model. Also known as the International Organization for Standardization, it is a non-governmental organization based in Geneva, Switzerland, with 162 national...


Glossary
Standard

A mandatory requirement. Examples include ISO/IEC 20000 , an internal security standard for UNIX configuration, or a government standard for the maintenance of financial records. The term is also used to refer to a code of practice or specification published by a standards organization, such...


Glossary
Code of Practice (COP)

A guideline that describes recommended best practices and is published by a public body or a standards organization, such as ISO or BSI . Many standards consist of a code of practice and a specification. #Practices #Framework #ISO20000 #ITSM #SecurityManagement #Processes