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Glossary
Return on Investment (ROI)

A financial calculation used to determine the time it will take to recover the costs of an investment (or payback period). #BusinessValue #BusinessAlignment #ROI #FinancialManagement


Glossary
Outsource

To hire a consultant or third-party vendor to deliver all or a portion of the services normally provided by an internal group; the vendor is responsible for meeting the service level agreement (SLA) mandated by the customer. The term generally refers to business operations that occur off-site...


Glossary
Business Case

A deliverable intended for direct supervisors and executive management that offers a detailed explanation of the purpose, value, and objective of a project, as well as the estimated resource utilization, cost outlay, and return on investment. #BusinessAlignment #BusinessValue #ROI