Proactive Problem Management…How Smokey the Bear can help you to reduce incident fires!

When:  Nov 8, 2018 from 12:30 PM to 3:30 PM (ET)
Associated with  Skyway

 

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Linda Kirkpatrick of Flycast Partners
 - “Proactive Problem Management……How Smokey the Bear can help you to reduce incident fires!”

This will be a lighthearted presentation on putting the service desk out of business by utilizing the problem management process to prevent incidents from occurring. 

Linda is a Senior Consultant with Flycast Partners. She has twenty years of IT experience that includes Service Desk Management, BMC Footprints Administration and development, classroom training on BMC Footprints and BMC Track-It!, and delivering ITIL services. Linda’s primary experience has been in designing and deploying enterprise level ITSM solutions, and ITIL Best Practices development. She has worked in all phases of application lifecycle from concept, architecture and requirements, to design, development, deployment and support, with emphasis in Service Desk best practices.

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Robyn Winters of Tampa Bay Job Links will present on a seminar on Networking 

Tampa Bay Job Links is a non-profit organization offering job seekers individualized job-search support services and opens doors to networking and employment opportunities.

Robyn is a Communication and Career Strategist with more than 20 years of experience. Robyn works with individuals to identify and pursue the best work opportunities for their career, and to prepare them to network, interview, and negotiate in the most successful way. Her expertise also includes understanding individual thinking styles, which enables her to coach clients to recognize the style of others during the job search process.

For more than a decade, Robyn worked with three major outplacement firms: Drake Beam Morin (DBM), Right Associates, and Lee Hecht Harrison, designing and leading workshops, working in large-scale career centers, and providing individual coaching and counseling services. She currently serves as a Career Strategist and training facilitator for TampaBay-Job-Links.

Robyn began her career as a Human Resources Training and Development professional, later branching out into Career Transition services as well as communication and presentation skills training. She is a certified practitioner of the Herrmann Brain Dominance Instrument (HBDI) and the Myers-Briggs Type Indicator (MBTI).

Robyn holds a Master’s Degree from Wesleyan University and was an adjunct faculty instructor at Cornell University’s School of Management in New York City for fifteen years. She is a member of the National Speakers Association and Business & Professional Women.

Robyn is co-author of two books about branding: BrainBranding ~ Activate the Brain…Stimulate Your Brand and BrainBranding – The Manual. Both publications provide hands-on tools and techniques to create a distinctive and memorable personal or business brand.

Meeting Flyer:  Nov_2018_Meeting_Flyer.pdf

Location

Tampa Electric Company
1898 Nuccio Parkway
Tampa, FL 33605

Contact

Matt Hagerty
(773) 793-3251
matt.haggerty@ridgehead.com