WMHDI March Meeting with CAITC

When:  Mar 20, 2019 from 11:30 AM to 2:00 PM (ET)
Associated with  Western Michigan
Please join us in Lansing for a joint meeting with Capital Area IT Council. 

Wednesday, March 20, 2019 from 11:30 AM to 1:00 PM (EDT)

East Lansing, MI


CAITC/HDI March Help Desk Peer Group

We are excited to extend an invitation to our next CAITC/HDI partnered Help Desk Peer Group meeting on March 20th from 11:30am-1:00pm at Sparrow Health Systems. This month we will be hearing from Adam Thumm of Cherwell who will be talking about AI and Knowledge Management Practices. 

Topic: 
Dedicated ‘Futurists’ are joining the C-suite in many organizations to future-proof decision making and prepare for future technology innovations. Artificial intelligence, once confined to the big screen, is readily available to consumers, in basic form, with Alexa, siri, and self-driving Tesla cars. But, what does this mean for business? Join us to learn how you can create a solid foundation for AI initiatives with good knowledge management practices.

About Our Presenter:
Adam Thumm has 10+ years of experience in IT service and support, quality control, development, product management and operations/business systems. His passion is helping enterprise customers automate processes, shift left, do more with less and implement enterprise service management. Adam is a Senior Solutions Architect at Cherwell Software.
Sponsor:
A special THANKS to our event sponsor, Cherwell! Your continued support is helping us to Develop. Connect. Impact. IT in Greater Lansing and Western Michigan.
 
Cherwell logoAgenda:
11:30 - Networking & Lunch sponsored by Cherwell
11:40 - Welcome and Introductions  
11:45 - Presentation from Adam Thumm on AI and Knowledge Management
12:30 -  Group Disscusion, Q&A and Table Discussions 
12:55 -  Closing Comments and Announcements  
About:
We look forward to seeing you at this partnered peer group event!  Together we can help impact our local Help Desk community!  Feel free to extend an invite to a non-member guest who you feel could benefit from this group.  
For more information about CAITC please check out https://capitalareaitcouncil.net

To Register:
https://www.eventbrite.com/e/caitchdi-march-help-desk-peer-group-tickets-57408637781

Location

Sparrow Health Pavilion
2900 Hannah Blvd.
East Lansing, MI 48823