Houston

May 2019 HDI Houston Chapter Meeting

By Robin Stone-Loftin posted 04-30-2019 09:15

  

Join us on Wednesday, May 22, 2019, at the May HDI Houston Chapter Meeting to learn about Knowledge Centered Service!

Learn why HISD IT loves Knowledge Centered Service (KCS) and why you'll love it too!

Session Overview:
A case study of Knowledge Centered Service (KCS) by Houston ISD Information Technology.

Learn about KCS and taking service to the next level by:
 - Providing consistent, standardized solutions
 - Providing solutions at first contact
 - Providing exceptional, reliable support
 - Decreasing escalations
 - Improving customer satisfaction
 - Improving employee satisfaction
 - Providing growth opportunities for staff
 - and more

CLICK HERE TO REGISTER

We look forward to seeing you there!

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