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Welcome to HDIConnect!


HDIConnect is an interactive forum purpose-built to bring together like-minded practitioners and thought leaders in technical support and service management. A complimentary benefit for the community, HDIConnect provides you with unprecedented access to the best minds and resources in the technical support and service management world. Join today and experience a new level of peer learning, collaboration, knowledge sharing, and resources and research that you won’t find anywhere else.

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Community Spotlight


Community Spotlight
Pierre Bernard is an active community member and provides outstanding influence and contributions to the HDI community. As thanks, we are featuring him in the HDI Community Spotlight. Pierre is the Global ITSM Process Manager at IKO Industries, Ltd., and joins us this month to discuss his biggest professional challenges and what advice he'd give those looking to enter the industry. Click here to learn more about Pierre.

Do you want to be in the spotlight? Join the HDI Community today and begin participating in HDIConnect to get recognized!

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