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Welcome to HDIConnect!


HDIConnect is the interactive website for HDI members, and when you become a member of the community you gain access to peer learning, collaboration, knowledge sharing, and resources and research you can’t find anywhere else to promote and develop you and your service management strategies and support organization. HDI community membership gives you direct access to HDIConnect.

Member Spotlight


Mary Cruse

Mary Cruse is an active member and provides outstanding influence and contributions to the HDI community. As thanks, we are featuring her in the HDI Member Spotlight. Passionate about customer service, Mary has over 30 years’ experience in the service and support industry, sharing that experience as a speaker, advisor, teacher and leader. She celebrates 20 years in the HDI community this year, where she continues to serve on the local and national levels. Click here to learn more about Mary.

Do you want to be in the spotlight? Join as a community member of HDI today and begin participating in HDIConnect to get recognized!

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