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Welcome to HDIConnect!


HDIConnect is an interactive forum purpose-built to bring together like-minded practitioners and thought leaders in technical support and service management. A complimentary benefit for the community, HDIConnect provides you with unprecedented access to the best minds and resources in the technical support and service management world. Join today and experience a new level of peer learning, collaboration, knowledge sharing, and resources and research that you won’t find anywhere else.

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Community Spotlight


John Jester
John Jester
is an active community member and provides outstanding influence and contributions to the HDI community. As thanks, we are featuring him in the HDI Community Spotlight. John is an operations manager for BJC HealthCare in St. Louis, Missouri. He has been with BJC HealhCare for over 18 years within the ServiceDesk and an active member of our HDI local chapter serving as the local chapter president. Click here to learn more about John.

Do you want to be in the spotlight? Join the HDI Community today and begin participating in HDIConnect to get recognized!

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