Leading to Thrive in the Hybrid Work Environment
People have choices in today’s very competitive job market. They can choose to work for companies that are fully remote, fully in the office, or a hybrid of the two. This has left companies scrambling to build a company culture and digital workplace that attracts and engages high performing employees. A focus on employee experience has moved to the forefront for companies to succeed. Not only do employees need to be equipped to work from anywhere, but they also need to feel connected and valued to be fully engaged. Providing a great Employee Experience leads to delivering an exemplary customer experience which leads to organizational success. As leaders in this hybrid world of work, it is essential to understand expectations, challenges, and keys to success.
Join us on September 1st to learn how to tap into what matters and to help your organization and teams thrive in the hybrid work environment.
Lunch will be provided and prizes including Braves tickets will be awarded.
We can't wait to see everyone back in person!
Rae Ann Bruno
Rae Ann Bruno is the President of Business Solutions Training, Inc (BST), an organization focused on training and consulting in various areas of Experience, IT Service Management, Knowledge-Centered Service (KCS), Service Desk Improvement, Internal Marketing, Metrics and ITIL Process Improvement.
Rae Ann has been an HDI Business associate for training and consulting since 2006. She was named one of HDI’s Top 25 thought leaders in 2016, 2021, and 2022 and was inducted into the HDI Hall of Fame in 2017. She was also named one of Cherwell’s IT Legends in 2017 as well. Rae Ann is a host for XLA.TV and holds several HDI, XLA Collab, ITSM Academy and ITIL certifications. She is a frequent speaker at leadership and support conferences and the author of many articles and white papers.