Please join us in Lansing for a joint meeting with Capital Area IT Council.
Wednesday, March 20, 2019 from 11:30 AM to 1:00 PM (EDT)
East Lansing, MI
CAITC/HDI March Help Desk Peer Group
|
We are excited to extend an invitation to our next CAITC/HDI partnered Help Desk Peer Group meeting on March 20th from 11:30am-1:00pm at Sparrow Health Systems. This month we will be hearing from Adam Thumm of Cherwell who will be talking about AI and Knowledge Management Practices.
Topic:
Dedicated ‘Futurists’ are joining the C-suite in many organizations to future-proof decision making and prepare for future technology innovations. Artificial intelligence, once confined to the big screen, is readily available to consumers, in basic form, with Alexa, siri, and self-driving Tesla cars. But, what does this mean for business? Join us to learn how you can create a solid foundation for AI initiatives with good knowledge management practices.
About Our Presenter:
Adam Thumm has 10+ years of experience in IT service and support, quality control, development, product management and operations/business systems. His passion is helping enterprise customers automate processes, shift left, do more with less and implement enterprise service management. Adam is a Senior Solutions Architect at Cherwell Software.
Sponsor:
A special THANKS to our event sponsor, Cherwell! Your continued support is helping us to Develop. Connect. Impact. IT in Greater Lansing and Western Michigan.
Agenda:
11:30 - Networking & Lunch sponsored by Cherwell
11:40 - Welcome and Introductions
11:45 - Presentation from Adam Thumm on AI and Knowledge Management
12:30 - Group Disscusion, Q&A and Table Discussions
12:55 - Closing Comments and Announcements
About:
We look forward to seeing you at this partnered peer group event! Together we can help impact our local Help Desk community! Feel free to extend an invite to a non-member guest who you feel could benefit from this group.
For more information about CAITC please check out
https://capitalareaitcouncil.net