| Date |
Location |
Speaker |
Topic |
| 2/26/2014 |
|
|
Stop, Drop, and Gamify! |
| 5/14/2014 |
LiquidHub |
Adam Krob |
2 ways to fast-track knowledge sharing for your team |
| 7/16/2014 |
Widener University - Webb Rm. |
Roy Atkinson |
Why You Need a Metrics Review |
| 9/26/2014 |
Harrah’s Philadelphia |
Vendor Fair / Deb Quinton, T.J. Coakley, Paul Sweatlock, Adam Maselli / Lawrence A. Husick |
Measure what you Value - Customer Focused Metrics - Presentation and Panel Discussion / IT Threats and Safeguarding our Organizations |
| 12/5/2014 |
Dave & Busters |
Award Ceremony / Kirk Weisler |
MAKING THE UPGRADE ! Secrets to Ensuring You Are Always Sitting In a FIRST CLASS SEAT |
| 1/14/2015 |
Pinnacle Foods Group |
Deborah Moses Elton |
Service Management & the Cloud |
| 3/18/2015 |
ICON Clinical |
Aran McFarland |
Starting from Scratch: The Path to Success |
| 5/13/2015 |
LiquidHub |
Ronald V. Reichenbach |
IT Service Management: Process v. Tools - A Best Practices Approach |
| 7/15/2015 |
Widener University - Webb Rm. |
Tom Markward |
Performance & Cost Behind Staffing the Service Desk |
| 8/25/2015 |
Christiana Care Hospital |
Malcolm Fry |
Get smART |
| 10/8/2015 |
Field House - 1150 Filbert St Philadelphia, PA 19107 |
HDI Philly Social Event |
HDI Philly Social Event |
| 12/4/2015 |
Harrah’s Philadelphia |
Leadership Conference / Award Ceremony / Todd Cohen / Jeff Rumburg |
Everyone’s In Sales / Optimizing the Tradeoff: Cost vs. Quality in Service and Support |
| 1/27/2016 |
Pinnacle Foods Group |
Aran McFarland |
Evolving with the Speed of Change |
| 3/9/2016 |
Lincoln Financial Group |
Neil Rosenberg |
Windows 10 Deployment |
| 5/11/2016 |
Childrens Hospital of Philadelphia |
Adriaan van de Rijken |
Why you should be doing a better job at Asset Management |
| 7/20/2016 |
Widener University |
Florindo Gallicchio |
Is your Service Desk Vulnerable? |
| 10/13/2016 |
AmeriGas Propane, Inc. |
Travis Horn |
Session 502: Customer Experience Is Your Target |
| 12/2/2016 |
Doubletree King of Prussia |
Manley Feinberg,
Adriaan van de Rijken, Don McMillan |
HDI Philly Leadership Conference & Awards Ceremony |