Announcements

  • Will You Accept the Challenge?

    Yes, may I please have a tall soy vanilla Frappuccino, extra whip, with a dusting of Cinnamon Dolce sprinkles? Sorry, I’m just practicing my order for when I get my $5 Starbucks gift card after completing the HDIConnect challenge*… and you could get a $5 Starbucks gift card, too! This will be the easiest cup of coffee you’ve ever earned. The best part is, you’ll be interacting and learning with your colleagues as you keep up with the latest discussions and research on technical support. All you have to do is complete the following tasks—and if you’ve been on the site, chances are you’ve already got a head start! 1. Upload a profile picture 2. Connect with at least three friends 3. Reply to a group discussion 4. Start a discussion thread 5. Download a research report HDIConnect is truly the best part of our new membership model: a one-of-a-kind resource for tech support professionals looking to improve their careers and support centers. Get started today, and enjoy a cup of coffee on HDI! P.S. I almost forgot! Everyone who completes the challenge by May 31 will be entered in a drawing to win an Apple Watch! * Gift cards will be distributed at the beginning of each week for the prior week's winners.