In 1989, HDI became the first professional association created for
the technical support industry. Since then, HDI has remained the source
for professional development by offering resources to promote
organization-wide success through exceptional customer service. We do
this by:
- Facilitating collaboration and networking
- Hosting acclaimed conferences and events
- Producing renowned publications and research
- Certifying and training thousands of professionals each year
Technical support professionals love HDI because it provides them
with a profound sense of community. At 150,000 people strong, HDI is a
community built by industry peers and leaders that gives you the
resources, knowledge, and drive to be great at what you do.
Learn more about HDI