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WMHDI March Meeting with CAITC When:    Mar 20, 2019 from 11:30 AM to 2:00 PM (ET)   Associated with    Western Michigan Please join us in Lansing for a joint meeting with Capital Area IT Council.  WEDNESDAY, MARCH 20, 2019 FROM 11:30 AM TO 1:00 PM (EDT) EAST LANSING, MI CAITC/HDI March Help Desk Peer Group We are excited to extend an invitation to our next CAITC/HDI partnered Help Desk Peer Group meeting on March 20th from 11:30am-1:00pm at Sparrow Health Systems. This month we will be hearing from Adam Thumm of Cherwell who will be talking about AI and Knowledge Management Practices.  ...

Date And Time Wed, December 5, 2018 12:30 PM – 2:00 PM EST Location Frederik Meijer Gardens & Sculpture Park 1000 E. Beltline NE Grand Rapids, MI 49525 Come Mix & Mingle with your West MI HDI friends for our December Holiday get together. There are new and exciting changes coming to HDI in 2019. We will be talking about them and discussing programs and meeting topics our members would like to see in the year to come. We are looking forward to seeing you!

HDI's industry awards are a prime opportunity to recognize the superstars in your organization! Every year, HDI Western Michigan recognizes outstanding analysts and technicians in the Grand Rapids area. The winning analyst and technician go on to compete at the regional level, representing Region 2; regional winners go on to compete at the national level, sitting for live interviews at the HDI Annual Conference & Expo each spring. Click on the buttons below to learn more about each award.  Analyst of the Year     Desktop Support Technician of the Year Each company may nominate up to two individuals in each ...

Western MI HDI 2018 Conference and Vendor Expo Davenport University-Sneden Center | 6191 Kraft Ave SE | Grand Rapids, MI 49512 Wednesday, May 23, 2018 from 9:00 AM to 2:00 PM (EDT) Please join like-minded IT professionals in the IT support industry and Western Michigan HDI for our Conference and Vendor Expo.  It is a great opportunity to come out, have food, socialize, and network while exploring the booths. We will have speakers, raffles, and an overall great time.   This years speakers include: Roy Atkinson - Senior Writer/Analyst, HDI Shifting Skills: What AI and Automation Mean for Support Every day, we hear more about the impact ...

Get respect and recognition with an HDI Award—you’ve earned it. Each year, HDI Awards recognize the industry’s best individuals, teams, and organizations with the highest honors in technical service and support. Entering is easy.  You’ve already put in the hard work by demonstrating a commitment to excellence. Just summarize your achievements to get the respect you deserve. And if you know someone deserving, you can always nominate your peers. Plenty of publicity. HDI Award finalists are not only celebrated at our annual spring and fall conferences, they also receive exposure via ThinkHDI.com, email and social media campaigns, and press announcements. ...